Tenant Services

ESRT+ Tenant App

ESRT+ Tenant App

Elevate your experience with our all-in-one tenant app and web portal that brings building services to your fingertips. ESRT+ is a key part of our continuous efforts to improve the tenant experience with enhanced communication and easy access to resources.

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Mobile Key Access

Get seamless building access for you and your guests with mobile building passes

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Building Resources

Make quick and easy service requests with property managers through direct, real-time communication

Dining & Retail

View menus, book private dining, enjoy exclusive discounts and more through our in-building dining and retail services


Discover offerings and events in your neighborhood


Connect with your tenant community in the office, from home or anywhere

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Reserve conference rooms, arrange on-site catering, and much more


At each of our properties, Tenant Services professionals help you with:

  • Cleaning Services
  • Service Requests
  • Building Management Access
  • Tenant Handbook & Policy Manual
  • Sustainability Toolkit
  • Building Access Card
  • Rent Bills and Payments
  • Recycling, and
  • Amenities and Services.

Select your property below for more details.

“We were seeking a space that would offer us the opportunity to rethink the future of our studio as a high-performance, healthy environment. ESRT’s commitment to transforming existing buildings into efficient, modern workplaces offered us a partner in achieving our goals.”

- Tenant, 250 W 57th Street

“It is a privilege to come to work every day at the iconic Empire State Building…WOW!! I am so fortunate to interact with these wonderful people on a daily basis. From the minute I enter the Building and hear those words… “WELCOME TO THE EMPIRE STATE BUILDING”, I take a breath and thank my lucky stars that I am a part of all of this.”

- Tenant, Empire State Building

“ESRT practices empathy, compassion, and patience – when people feel seen and heard, they feel more connected, which enhances communication and builds trust.”

- Tenant, One Grand Central Place

“More than just a ‘landlord’ – ESRT has made our office a home for our employees and guests.”

- Tenant, 501 7th Avenue

Learn How to Use ESRT+

Our brand-new tenant app makes it easy to navigate building services, local dining, amenities, and more. Check out the video to see how to maximize your tenant experience as part of the Empire State Realty Trust community.

Download App