Tenant Services

ESRT+ Tenant App

ESRT+ Tenant App


Elevate your experience with our all-in-one tenant app and web portal that brings building services to your fingertips. ESRT+ is a key part of our continuous efforts to improve the tenant experience with enhanced communication and easy access to resources.

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Mobile Key Access

Get seamless building access for you and your guests with mobile building passes

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Building Resources

Make quick and easy service requests with property managers through direct, real-time communication

Dining & Retail

View menus, book private dining, enjoy exclusive discounts and more through our in-building dining and retail services

Perks

Discover offerings and events in your neighborhood

Network

Connect with your tenant community in the office, from home or anywhere

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Amenities

Reserve conference rooms, arrange on-site catering, and much more

SERVICE REQUESTS, FAQs & IMPORTANT INFORMATION

At each of our properties, Tenant Services professionals help you with:

  • Cleaning Services
  • Service Requests
  • Building Management Access
  • Tenant Handbook & Policy Manual
  • Sustainability Toolkit
  • Building Access Card
  • Rent Bills and Payments
  • Recycling, and
  • Amenities and Services.

Select your property below for more details.

“We were seeking a space that would offer us the opportunity to rethink the future of our studio as a high-performance, healthy environment. ESRT’s commitment to transforming existing buildings into efficient, modern workplaces offered us a partner in achieving our goals.”

- Tenant, 250 W 57th Street

“It is a privilege to come to work every day at the iconic Empire State Building…WOW!! I am so fortunate to interact with these wonderful people on a daily basis. From the minute I enter the Building and hear those words… “WELCOME TO THE EMPIRE STATE BUILDING”, I take a breath and thank my lucky stars that I am a part of all of this.”

- Tenant, Empire State Building

“ESRT practices empathy, compassion, and patience – when people feel seen and heard, they feel more connected, which enhances communication and builds trust.”

- Tenant, One Grand Central Place

“More than just a ‘landlord’ – ESRT has made our office a home for our employees and guests.”

- Tenant, 501 7th Avenue

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Sustainability at ESRT


Indoor Environmental Quality (IEQ) improves employee health and productivity. We’ve created a program of industry-leading healthy suites to provide tenants with the opportunity to maximize their IEQ, employee recruitment and retention, and their bottom line.

Find IEQ Suites