Tenant Services

SERVICE REQUESTS, FAQs & IMPORTANT INFORMATION

At each of our properties, Tenant Services professionals help you with:

  • Cleaning Services
  • Service Requests
  • Building Management Access
  • Tenant Handbook & Policy Manual
  • Sustainability Toolkit
  • Building Access Card
  • Rent Bills and Payments
  • Recycling, and
  • Amenities and Services.

Select your property below for more details.

“We were seeking a space that would offer us the opportunity to rethink the future of our studio as a high-performance, healthy environment. ESRT’s commitment to transforming existing buildings into efficient, modern workplaces offered us a partner in achieving our goals.”

- Tenant, 250 W 57th Street

“It is a privilege to come to work every day at the iconic Empire State Building…WOW!! I am so fortunate to interact with these wonderful people on a daily basis. From the minute I enter the Building and hear those words… “WELCOME TO THE EMPIRE STATE BUILDING”, I take a breath and thank my lucky stars that I am a part of all of this.”

- Tenant, Empire State Building

“ESRT practices empathy, compassion, and patience – when people feel seen and heard, they feel more connected, which enhances communication and builds trust.”

- Tenant, One Grand Central Place

“More than just a ‘landlord’ – ESRT has made our office a home for our employees and guests.”

- Tenant, 501 7th Avenue